or the transparency of information, the quality of our gems and attention to our customers are our priorities.
I – Our Expertise
At Gemmius, We have the expertise of a gemologist graduated from the National Institute of Gemology (ING)
and the French laboratory of Gemology (LFG) as well as all the material necessary for the study and preliminary analysis of gems.
Each stone or lot presented in our collection was controlled and authenticated, before being put online with a unique stock number.
"It is thanks to this rigour and our expertise we can offer more to the sale,
the redemption of stones to the public transparently»
II – Stones and equipment
- Stones :
- Origins and Certifications
All our stones of colors as well as our diamonds come from reliable sources, These comply with the Kimberley process and are certified by the accredited laboratories in the world to know the HRD, GIA,LFG and IGI.
We also strives to guarantee the origin of every stone we present without certificate, to ensure complete transparency for your purchase.
On each stone or lot offered for sale, You can see that any treatment is shown directly on the product sheet. (None, Heating, Irradiation, Filling the glass...)
- Origins and Certifications
- Our photos : At Gemmius, all our photos are taken according to defined formats and through a device- picture set in macro. The stones are thus exposed to direct light, under a special lamp reproducing the light of the day (5500 K), to present each specimen to you in the most accurate way possible. However, you can see in some of the photos, lines or bands more or less dark, this phenomenon is due to the reflection of light on the lens of the camera and not to a defect of the stone or photo retouching. We don't take any photographs, whether at the level of the color or clarity. We just put the main photo of each gem on a white background. On the other hand, We try to present each gem from different angles where a possible change in the color and clarity according to the pictures.
Not hesitate to ask for photos or additional information about our stock of stones, We will be a pleasure to photograph tailor-made and send them to you as soon as possible.
- Equipment :Everything necessary Gemological presented for sale is directly negotiated with the manufacturers and suppliers of equipment of the sector, in order to ensure fair prices throughout the year.
III – The processing of your order
- Your order :
During the purchase process, We have all been implemented to guarantee you a suitable service, through the creation of your personal space, will both allow you to see your different commands, but also to track a package, get an invoice and modify your personal details at any time and with ease.
- Payment :
After choosing articles, create your account and choose your shipping method, you will have access to a secure payment page. You can pay directly by bank transfer, PayPal or cheque in full transparency.
- Delivery solution, Safety and guarantees :
Modes of delivery : At Gemmius.com, all our stones and materials are shipped in packages followed and insured to the value. The delivery will be carried out in Colissimo, value declared, by registered mail with acknowledgment of receipt or via Chronopost depending on the amount of your order. (Alternatively, you can choose your shipping method, for this, do not hesitate to contact us by mail or phone, We will then proceed to update the shipping costs).
- Expeditions :
The goods are shipped within a period of 24 to 48 hours after the final receipt of payment.
- Deadlines for withdrawal and return of your order :
(See terms & conditions) Purchases must be returned to us within a maximum of 14 days of receipt for an Exchange or an immediate refund.
The expenses of return remain the responsibility of the purchaser. However, if, Despite all the care we take in preparing your order, you are not satisfied, Please be aware that we will make every effort to quickly adjust, any problem you may have. You may, however, exercise your right to withdraw under the statutory conditions, i.e. 14 days after the delivery of your order. The refund of the order, will take place under 14 days after receiving the returned package at our premises. We also specify that the return costs remain at the buyer's expense..